Gewissheit in Design:
Unsere Garantiebestimmungen für ein eindrucksvolles Erlebnis mit staub designlight.

WARRANTY CONDITIONS.

staub designlight ag grants its customers the following warranty periods from the invoice date for all staub designlight ag products ordered after 1 January 2014: 

• For all electronic control units: 2 years.
• For power supplies, HP-LED modules, Waveline, Waveline EDGE and Curveline: 5 years.
• For all other products: 7 years. 
• For products delivered before 1 January 2014, the warranty periods that were valid at the time of invoicing shall apply. 
• The warranty period for custom-made luminaires and contract work is one year from the invoice date. 

The warranty covers the repair or replacement, free of charge, of all components that have become inoperable due to manufacturing or material defects. It does not cover mechanical damage (including to paintwork), glass breakage, light bulbs, LEDs, electronics, shipping costs, consequential damages as well as removal and installation costs at the installation site. 

staub designlight ag cannot provide a guarantee for the indicated service life of the bulbs and LEDs. This also applies to any changes in the light colours of bulbs, LEDs, glass elements and colour filters. Repairs or replacements do not extend the warranty period. Damage caused by incorrect or improper installation/use of the staub designlight products is also excluded from the warranty. In case of subsequent modifications to delivered staub designlight products or non-compliance with assembly and/or safety instructions by the reseller or end customer, the associated warranty/liability shall expire with immediate effect. 

The front part of the light housing of the Poolstar HP-LED containing the integrated electronics and LEDs must not be opened by the reseller or end customer, otherwise the warranty/liability shall expire with immediate effect. Any additional restrictions are listed in the respective product data sheets/regulations. 

Should repairs be necessary, the purchaser of our products is obligated to send the corresponding product to staub designlight ag free of charge. staub designlight ag shall not cover all costs incurred in this context. staub designlight ag also does not carry out repairs or product exchanges at the installation location. 

MARTENS PROTECTION.

Martens protection is provided by means of a high-quality, flexible stainless steel hose or stainless steel mesh hose, which protects the luminaire cable from marten bites. staub designlight ag cannot guarantee that the luminaire cable or the stainless steel hose/stainless steel mesh hose will nevertheless be impervious to damage by martens or other animals. 

WARRANTY CLAIMS.

Please return any products to us together with a copy of the invoice. Defective luminaires must always be returned together with the transformer, power supply unit and electronics (if installed externally). The removal and installation costs will not be covered by staub designlight ag.